Attention: open in a new window. PDFPrintE-mail

Tragedies like suicides or school shootings leave us all feeling shocked, fearful, and helpless. Many families are grieving the sudden death of their loved ones. This tragedy forces families to come together and cope.

In all tragedies, families deal with immense and unexpected grief, loss, and uncertainty about the future.

It is important for families to help one another after a tragedy by talking, listening, and expressing their feelings and concerns. Feeling down and grieving are normal reactions to loss. However, sometimes tragic events can trigger a more serious depression, often as soon as 6 to 8 weeks after the loss has occurred. So, it is important for families to understand the symptoms of depression and how to help someone who is depressed.

Below are some of our suggestions for families to help one another through tragedy. Also listed are links to information on post-traumatic stress disorder and talking to children.

What families can do

  • Acknowledge and share your feelings. After a tragic event, you may have feelings of shock, denial, and intense sadness. Later, you may feel anger, resentment, irritation, and grief. These emotions can fluctuate rapidly. Strong reactions to a tragedy are to be expected and vary greatly among people. Even within a family, reactions and emotions to a crisis can differ and change over time. Talk about the fears and emotions that you have openly. It is important to be supportive of one another even if your reactions are different.
  • Be supportive and listen. Let your family and children know that you care and are there for them. Be an 'active listener' by listening empathetically and without judgment. Allow your family to talk, while you remain silent, nodding and maintaining eye contact to show that you're listening. Summarize parts of what has been said to show you understand, and allow the person to express emotion. Be careful NOT to minimize what has happened by saying things like 'things could have been much worse', 'we are all upset, you need to stop dwelling on it and continue on with your life.'
  • Expand your support system. Many families find it helpful to reach out to others in their community, such as a church or support group, to help cope with their feelings and reduce the isolation. Families need extensive and unconditional support in the wake of a tragedy.
  • Ask for help. Let your family know that they can tell you when they need help. Be available and ready to listen when asked. Remember that mental health professionals, including social workers, psychologists, and psychiatrists, are there for you if you need help processing your feelings.
  • Understand your own limits. Recognize that you will not have unlimited ability to help and take care of others. You need to take care of yourself as well. It is OK and advisable to reach out to friends and medical professionals to get through tough times.
  • Keep your schedule. Although you may feel helpless, it is important to keep your daily routine and get lots of sleep and exercise. Stay on your medications. You need to stay healthy to counter the stress of a crisis.
  • Plan family time. Set aside time to talk and be with your family. You can also plan activities such as dinners, walks, volunteering, and spiritual events to come together and experience some positive time together after a terrible hardship.
  • Be aware of disorders. Stressful events can lead to post-traumatic stress disorder (PTSD) (see below) and can trigger a serious depression weeks or months afterward. Be aware of the symptoms of these disorders and get help from your doctor or mental health professional.
  • When to seek immediate help. If at any time a family member or friend becomes depressed or talks about death or suicide, seek immediate help. Contact your doctor, go to your local emergency room, or call 1-800-suicide.

How to help your children

Post-traumatic Stress Disorder

Post-traumatic stress disorder is a response to a traumatic event, that often occurs weeks or months after the event. The symptoms are nightmares and flashbacks to the trauma, avoidance of reminders of the event, lack of responsiveness or withdrawal, sleep disturbances, irritability, and lack of concentration. PTSD may require treatment with psychotherapy and/or medications. For more information:

Family Stories




If you or someone you know is in crisis, call 800-273-TALK or 911 immediately. For crisis support via text message, text LISTEN to 741741.